Banyana Mhotsha
Caregiver/Healthcare Assistant
Gaborone
Summary
Develop my skills, passion and fulfill my desire to wor Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work History
Caregiver
RAY OF HOPE RESPITE HOPE
2 2022 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided patients with personal care.
- Administered medication to patients per doctor/ nurse’s order and instructions.
- Cared for patients with chronic illnesses like dementia, hypertension.
- Bed bathed and made patients meals.
- Worked with post trauma patients during recovery, helped them with their therapy sessions.
- Helped patients with procedures like aseptic wound dressing, blood sugar testing, checking and monitoring and recording vital signs.
Branch Manager (Cash Loans)
Gigaba Investments
10.2018 - 10.2021
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Maintained friendly and professional customer interactions.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Engaged employees in business processes with positive motivational techniques.
Receptionist
Reliance Holdings
11.2016 - 04.2017
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
Education
High School Diploma -
Mater Spei College
Francistown, Botswana 05.2014 - 05.2015
No Degree - Diploma in Caregiving
Alison
E-Learning (online) 04.2011 - 05.2013
Skills
Elderly Care
Basic Housekeeping
Patient Companionship
Patient Care
Child Care
Mobility Assistance
Meal Preparation
Personal Hygiene Assistance
Verbal and written communication skills
Incident Reporting
Skillsandstrengths
good listener, very conversant and creative., very capable of motivating and stimulating enthusiastic reactions from others and to lead my team by example., I have great abilities to adapt to new environment, also a fast learner and I like to tackle new challenges.
Employmentprofile
- RAY OF HOPE RESPITE HOPE, 02/2022, Present, Caregiver
- Gigaba Investments, 10/2018, 10/2021, Branch Manager (Cash Loans)
- Reliance Holdings, 11/2016, 04/2017, Receptionist
Personal Information
- Date of Birth: 11/22/97
- Gender: Female
- Nationality: Motswana
Timeline
Branch Manager (Cash Loans)
Gigaba Investments
10.2018 - 10.2021
Receptionist
Reliance Holdings
11.2016 - 04.2017
High School Diploma -
Mater Spei College
05.2014 - 05.2015
No Degree - Diploma in Caregiving
Alison
04.2011 - 05.2013
Caregiver
RAY OF HOPE RESPITE HOPE
2 2022 - Current
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