CHISHA PEGGY KABASO
Marketing and Sales Professional
Gaborone
Summary
An experienced Sales and Marketing Professional with solid experience in reputable companies in Botswana and Namibia. Holds a Master of Marketing (M.Mktg) and a Bachelor of Marketing (Honours). Adept in managing and planning marketing strategies, customer engagement, media and digital management, and executing marketing and sales campaigns. Effective communicator with excellent negotiation and sales skills.
Results-focused individual prioritising customer satisfaction. Excellent sales ability and communication skills. Proactive, opportunistic worker, driven to continuously exceed sales targets.
Overview
2
2
years of professional experience
6
6
years of post-secondary education
Work History
Direct Sales Agent
Liquid Intelligent Technologies
Gaborone, Botswana
06.2024 - 08.2024
- Engaged consumers at events to educate them about brand and solutions
- Prepared quotations and sent emails to clients
- Generated leads via networking events, boosting potential customer base.
- Implemented cold calling strategy, expanding customer base in Botswana market by 40%.
- Determined satisfaction of service by analysing customer survey results using Qualtrics software.
- Managed direct sales orders and delivery logistics, ensuring smooth transactions.
- Liaised with marketing and development teams to better anticipate customer needs and optimise service delivery.
- Sourced new clients through proactive telemarketing efforts, expanding market reach.
- Conducted market research regularly, staying informed about competitor offerings and pricing strategies.
Business Administration and Marketing Executive
Mercman Motors
Windhoek
04.2021 - 08.2021
- Managed social media accounts to build brand awareness
- Handled over 15 daily customer calls
- Provided administrative and marketing content support
- Designed digital flyers using Adobe Express
- Managed customer payments and coordinated inventory
Sales Executive (Intern)
Western Furniture Company
Gaborone
11.2017 - 01.2018
- Promoted products through in-store sales and campaigns
- Supported efforts to attract and retain customers
Marketing Executive
Black Secret Makeup
Gaborone
01.2014 - 12.2014
- Promoted beauty products at trade fairs and in-store
- Managed Facebook page and created content for posts
- Handled direct marketing and sales of beauty products
Education
Master of Marketing (M.Mktg) - Marketing
Namibia University of Science and Technology (NUST)
Windhoek, Namibia 02.2020 - 06.2022
Bachelor of Marketing (Honours) - undefined
Namibia University of Science and Technology (NUST)
Windhoek, Namibia11-2019
Certificate in Marketing Management - undefined
Imperial School of Business and Science
09-2013
ICDL Certificate - undefined
Botho University
Gaborone, Botswana06-2011
Skills
- Marketing Strategy & Management
- Customer Engagement & Service
- Digital & Social Media Marketing
- Advertising and Promotions
- Sales Management
- Quality Assurance
- Staff Training & Development
Sales presentation development
Customer engagement
Social media marketing
Market research
Custom Section
(+267) 78 439 373
Professional Development
Certificate in Marketing Management, Imperial School of Business and Science, 09/13
References
Available upon request.
Languages
English
Fluent
Timeline
Direct Sales Agent
Liquid Intelligent Technologies
06.2024 - 08.2024
Business Administration and Marketing Executive
Mercman Motors
04.2021 - 08.2021
Master of Marketing (M.Mktg) - Marketing
Namibia University of Science and Technology (NUST)
02.2020 - 06.2022
Sales Executive (Intern)
Western Furniture Company
11.2017 - 01.2018
Marketing Executive
Black Secret Makeup
01.2014 - 12.2014
Bachelor of Marketing (Honours) - undefined
Namibia University of Science and Technology (NUST)
Certificate in Marketing Management - undefined
Imperial School of Business and Science
ICDL Certificate - undefined
Botho University