Keabakile Hayden Maome
Summary
I am a self-motivated and goal-oriented individual that wants to share my abilities with the world while also learning more from industry experts. My work ethics are really strong, and I can work well under pressure while still completing all tasks allocated to me with a high degree of consistency and precision. I have outstanding interpersonal skills, which allow me to communicate with clients and coworkers while also becoming an effective team member.
Overview
9
9
years of professional experience
Work History
Temporary IT Helpdesk Officer
Botswana Unified Revenue Service
10.2023 - Current
- Accurately document all user support related incidents
- Check helpdesk system availability
- Monitoring of computer hardware and software
- Determine hardware and software requirements and specifications for optimum performance of business systems
- Monthly utility report and health checks of computer hardware and software for proper placement
- Maintain records of loans, new and absolute IT equipment
- Compile report for desktops due for replacement and
Intern - IT Helpdesk
Botswana Unified Revenue Service
04.2017 - 03.2019
- Receive customer queries and solve them within a stipulated time
- Accurately document all user support related incidents
- Check helpdesk system availability
- Monitoring of computer hardware and software
- Determine hardware and software requirements and specifications for optimum performance of business systems
- Monthly utility report and health checks of computer hardware and software for proper placement
- Maintain records of loans, new and absolute IT equipment
- Compile report for desktops due for replacement and disposal
Attachee - Information Technology Officer
Kasane Primary Hospital
07.2016 - 12.2016
- Check helpdesk system availability
- Monitoring of computer hardware and software
- Determine hardware and software requirements and specifications for optimum performance of business systems
- Monthly utility report and health checks of computer hardware and software for proper placement
- Maintain records of loans, new and absolute IT equipment
- Compile report for desktops due for replacement and disposal
Education
Bachelor of Science (Honours) - Computing
Botho University
01-2017
Skills
- Computer and network skills
- Written Communication
- Creative
- Critical thinking
Websites
References
- Portia, Kahuma, Ms., (267) 363 9309, Botswana Unified Revenue Service
- Utlwang, Sechele, Mr., (267) 363 9362, Botswana Unified Revenue Service
- Sinka, Matengue, Mr, (267) 72 898 223, Kasane P. Hospital
Objective
- To thrive in my work
- To Learn as much as possible
- To uphold the name and values of the organization that I serve.
Timeline
Temporary IT Helpdesk Officer
Botswana Unified Revenue Service
10.2023 - Current
Intern - IT Helpdesk
Botswana Unified Revenue Service
04.2017 - 03.2019
Attachee - Information Technology Officer
Kasane Primary Hospital
07.2016 - 12.2016
Bachelor of Science (Honours) - Computing
Botho University
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