Matlhogonolo Peter
Customer Service And Administrator
Mogoditshane
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
4
4
years of professional experience
Work History
Property Administrator(part Time)
Humadao Investments
Mogoditsane
01.2023 - Current
- Responded to customer requests for products, services, and company information.
- Updated account information to maintain customer records.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Assistant Director
Kamajo Holdings
Mogoditshane
11.2019 - Current
- Established piggery business
- Supervise daily activities of the farm
- Order collection and invoice preparation
- Preparation of statements for payment
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
Education
Post Graduate Diploma in Education - Education
University of Botswana
Gaborone 08.2014 - 05.2015
Bachelor of Information Systems(business) - Business Administration And ICT
University of Botswana
Gaborone 08.2006 - 05.2012
Skills
Database administration
Documentation and control
Customer Relations
Empathetic and genuine
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Property Administrator(part Time)
Humadao Investments
01.2023 - Current
Assistant Director
Kamajo Holdings
11.2019 - Current
Post Graduate Diploma in Education - Education
University of Botswana
08.2014 - 05.2015
Bachelor of Information Systems(business) - Business Administration And ICT
University of Botswana
08.2006 - 05.2012