Hiking
Oaitse Tshisimogo
Social Work
Gaborone
Summary
Motivated Social Worker with comprehensive knowledge of social justice issues and systems affecting marginalized communities. Passionate about developing and facilitating programs to support communities in need. Collaborative and analytical advocate builds strategic partnerships, advocate for clients and advance change for communities in need.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
Work History
Gender Officer-Project Planning and Monitoring EvaluationUnit
Ministry Of Youth, Gender, Sport And Culture
Gaborone
09.2016 - Current
- Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
- Maintained compliance with regulatory parameters in complex projects with overlapping policies.
- Updated operational methods and oversaw accounting procedures for improved efficiency.
- Provided detailed product orders based on project drawings and technical specifications.
- Planned, designed and scheduled phases for large projects.
- Maintained relationships with material vendors to lower costs and diversify capabilities.
- Led project teams through design, construction and launch process.
- Facilitated communication between internal personnel, contractors and vendors for project cohesion.
- Drove team success through shared vision and recognition of quality performance.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Participated in team-building activities to enhance working relationships.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Maintained excellent attendance record, consistently arriving to work on time.
- Maintained energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Used Microsoft Word and other software tools to create documents and other communications.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Worked flexible hours across night, weekend and holiday shifts.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Provided assistance with preparation of project-related reports, manuscripts and presentations
- Compiled reports and recorded activities for projects as part of comprehensive, compliance-driven recordkeeping strategies.
- Offered technical support and troubleshot issues to enhance office productivity.
- Performed work according to project schedules and established quality standards.
- Handled administrative duties, filing and errands.
- Adhered to established schedules by facilitating work quality and timely delivery.
- Worked with senior leadership to complete complex projects on time and under-budget.
- Tracked project changes in system with detailed notes to help stakeholders access and analyze key information.
- Created and updated records and files to maintain document compliance.
- Produced letters and memoranda to inform stakeholders of business decisions.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Increased customer satisfaction by resolving issues.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
Temporary Poverty Eradication Officer
Ministry Of Nationality, Immigration And Gender Affairs
Tsabong
12.2012 - 09.2016
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Developed and maintained courteous and effective working relationships.
- Used coordination and planning skills to achieve results according to schedule.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Collaborated with team members to achieve target results.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Improved operations through consistent hard work and dedication.
- Worked flexible hours across night, weekend and holiday shifts.
- Increased customer satisfaction by resolving issues.
- Resolved problems, improved operations and provided exceptional service.
- Worked with customers to understand needs and provide excellent service.
- Maintained excellent attendance record, consistently arriving to work on time.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Intern - UN Project Division
Gender Affairs Department
Gaborone
08.2012 - 11.2013
- Carried out day-to-day duties accurately and efficiently.
- Developed and maintained courteous and effective working relationships.
- Delivered services to customer locations within specific timeframes.
- Sorted, organized and maintained files.
- Collaborated with team to optimize workflow and achieve objectives.
- Took meeting notes and compiled paperwork to support department.
- Analyzed problems and worked with teams to develop solutions.
- Maintained office schedule and calendar of workflow and meetings.
- Assisted with projects by applying strong analytical skills and studies.
Student Social Worker
General Motors- Retirees Help Desk
Port Elizabeth
07.2011 - 11.2011
- Delivered comprehensive therapeutic services to children, adolescents and adults to support child welfare and prevention services.
- Interviewed clients, families or groups to assess situations, limitations and issues and implement services to address needs.
- Advocated for client rights and sought solutions by tracking and monitoring legislation and arranging and attending meetings with congressional lawmakers and staff.
- Maintained record of daily individual activities, behaviors and pertinent incidents for patient analysis and assessment.
- Offered therapeutic services and crises intervention to emotionally disturbed children and adolescents.
- Completed detailed charts to summarize interactions with patients and booked follow-up sessions.
- Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.
- Facilitated family therapy sessions between children, caregivers and siblings to remediate conflict and build healthy relationships.
- Assessed clients for abuse and neglect to compile documentation for court reports.
- Counseled individuals and families regarding mental health, substance abuse, physical abuse and rehabilitation issues.
- Assessed cognitive abilities and physical and emotional needs of clients to determine appropriate interventions.
- Visited individuals in homes and attended group meetings to provide information on agency services, requirements and procedures.
Student Social Worker - Foster Care Division
Department Of Social Development
Port Elizabeth
07.2009 - 11.2009
- Conducted home, school and community visits to assigned clients to assess client's level of care and provide guidance towards meeting treatment goals.
- Assisted families in developing problem-solving and coping skills by providing counseling and referring to appropriate community agencies.
- Provided on-going support to resource parents through coaching and crisis intervention techniques.
- Advocated for foster children by facilitating access to community resources and services to maximize safety and well-being of child.
- Collaborated with case managers and community partners to deliver effective treatment and case collaboration.
- Implemented motivational interviewing skills to assess risk factors for child abuse and neglect, substance use and intimate partner violence.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Documented data and completed accurate updates to case records.
- Prepared variety of different written communications, reports and documents.
- Interviewed individuals and families to assess needs and provide informational resources.
- Reported child abuse in accordance with legal standards of mandatory reporters.
Education
Bachelor's Of Social Work - Social Work
Nelson Mandela Metropolitan University
Port Elizabeth; South Africa 02.2007 - 11.2011
Skills
Decision-Making
undefinedCertification
Training of Trainers-Botswana Public Service College [5 Days]
Interests
Jogging
Timeline
Empowerment Programme for National Trade Facilitation Committees, UNCTAD - 2 Weeks
02-2019
History of Trade Unions IN Botswana, Bopeu - [5 Days]
05-2018
Gender Officer-Project Planning and Monitoring EvaluationUnit
Ministry Of Youth, Gender, Sport And Culture
09.2016 - Current
Training of Trainers-Botswana Public Service College [5 Days]
08-2013
Temporary Poverty Eradication Officer
Ministry Of Nationality, Immigration And Gender Affairs
12.2012 - 09.2016
Intern - UN Project Division
Gender Affairs Department
08.2012 - 11.2013
Student Social Worker
General Motors- Retirees Help Desk
07.2011 - 11.2011
Student Social Worker - Foster Care Division
Department Of Social Development
07.2009 - 11.2009
Bachelor's Of Social Work - Social Work
Nelson Mandela Metropolitan University
02.2007 - 11.2011
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